Organizational Perception and Information Management at the National Information Center of Medical Sciences in Cuba

Abstract

The objective of this article was to identify the elements of information management that contribute to generating capabilities for adequate organizational perception. For this purpose, the research was contextualized to the National Information Center for Medical Sciences (Infomed) due to its development and main results in the health sector from the field of Information Sciences. Among the methods and techniques, documentary and content analysis was used to characterize the institution, and a survey of managers and strategic level specialists. Among the main results of the study were the informational nature of organizational perception and its specific processes. The informational elements of information management that influenced the development of perceptive capabilities were identified, focused mainly on the analysis and use of strategic information, its monitoring and systematic surveillance, the scenarios for the construction of shared meanings, the processes informational and managerial aspects that were developed in the process, and the informational culture. The study concluded that information management directly affects organizational perception, and presents informational elements that—strategically articulated—can favor the perception capabilities of an organization.